06-23-2008, 10:37 AM
Prog Wrote:Corporate office is 30 minutes away. Who's ass do I need to kick first?
track down Florian and I would be happy.
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Gamestop.com Boycott
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06-23-2008, 10:37 AM
Prog Wrote:Corporate office is 30 minutes away. Who's ass do I need to kick first? track down Florian and I would be happy.
06-23-2008, 02:08 PM
let us know how this one pans out... maybe we can organize something to help you out.
06-23-2008, 02:56 PM
Hooch Wrote:let us know how this one pans out... maybe we can organize something to help you out. Just say the word and I'll start shitting in a FedEx envelope.
06-25-2008, 01:26 AM
So, I sent an email yesterday to the three addresses Bruce offered up. Received a message yesterday afternoon from one of them and was assured that they would follow up.
I received a phone call today from the Director of Customer Service. Long story short, the game is being shipped to me with their compliments and a very sincere apology for the shortcomings of their boy Florian. They assured me that if half of what I said was true, then they dropped the ball big time. Chef_Tony Wrote:So, I sent an email yesterday to the three addresses Bruce offered up. Received a message yesterday afternoon from one of them and was assured that they would follow up. That is great news, I feel like one of those local news consumer segments, "TMR on your side" or "Save me Securb". Now that they are helping I will remove their email so they dont get picked up by spambots. Anyone else pissed off at a major corporation?
06-25-2008, 11:47 AM
Not at the moment, but I can tell you if you ever have a problem with Best Buy, tough shit. They don't do much for customer service. Volume allows them to ignore a few pissed off people.
Will it blend? That is the question.
06-25-2008, 01:11 PM
Prog Wrote:Not at the moment, but I can tell you if you ever have a problem with Best Buy, tough shit. They don't do much for customer service. Volume allows them to ignore a few pissed off people. Oh, don't worry, we have an "in" at Best Buy.... Securb, do we still have an "in" at Best Buy?
06-25-2008, 01:20 PM
Securb Wrote:Anyone else pissed off at a major corporation? It's just a matter of time before someone pisses me off. ![]() I had to file a complaint with the Better Business Bureau to get AT&T to stop sending me crap in the mail promoting their U-Verse service. I was getting shit three or four times a week for months, just a waste of paper. They wouldn't respond to my emails either, just poor customer service there too. Junk mail really pisses me off.
06-25-2008, 04:24 PM
Hooch Wrote:Securb, do we still have an "in" at Best Buy? O hell yeah!
06-26-2008, 12:10 PM
Shitty story, glad it turned out alright for you in the end.
Gamestop is the dark sweaty armpit of the videogame retail world... I really hate the way they operate. EB Games is much the same. I try to avoid shopping at either at all costs. |
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