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DR Strings PROPS! - LesStrat - 06-04-2015

Some of you are aware that I had a strange occurrence last month with string breakage occurring in consecutive band practices.  Here is an update:

I wrote to DR Strings last week and told them what had happened, and that I am a loyal customer.  I asked if there were any batch issues, etc.


They replied within a couple of days and apologized for the inconvenience.  They asked for my address and offered to replace the strings.  Today, a few days after the original email, I received two sets of replacement strings.

I have been using DR Strings for about 17 years.  I plan to continue to do so.  The response from their CS department reinforces that decision.

Kudos to DR Strings!

:thanks:


DR Strings PROPS! - kacstar - 06-04-2015

I'm an exclusive DR user and happy to hear they took care of you.


RE: DR Strings PROPS! - Snake Aces - 06-04-2015

That's awesome Les! I used to use DR strings exclusively for bass when I was gigging and recording as a bassist. Now that I don't play bass very often I use whatever I can afford. I like DR.


RE: DR Strings PROPS! - lreese - 06-04-2015

Never used DR's. Its about time to start!


RE: DR Strings PROPS! - Big Flannel - 06-04-2015

I'm in need of strings.

I reckon I'll try a set


RE: DR Strings PROPS! - Agileguy - 06-04-2015

I'm glad they took care of you. I tried some of their colored strings like 6 years ago and broke five in a week, including a low e.

Never again


RE: DR Strings PROPS! - CTN - 06-04-2015

When i was in my old metal band, we were offered a sponsorship by DR strings. I bought some sets to test them out (i'm a d'addario guy), and i wasn't really into the feel or the selection of gauges available for what i needed (light top heavy bottom D-standard tuning


RE: DR Strings PROPS! - Big Flannel - 06-04-2015

I'm thinking about going heavy next time I buy.


RE: DR Strings PROPS! - misterwhizzy - 06-04-2015

They always felt cheap to me. And I'm a cheapskate, so I like to buy one set of Elixirs every six months or so.


RE: DR Strings PROPS! - Snake Aces - 06-04-2015

I'm an Elixir man myself. I can usually squeeze 3 months out of a set on my main player and 4 to 5 months out of a set on other guitars.