07-22-2015, 06:53 PM
I have a Cisco DPC3825 modem/router.
We have had an intermittent problem over the last couple of months. The wireless connection will drop inexplicably.
My PC connects wirelessly. The PS3 connects via Ethernet cable.
The PC will drop the signal and I have to use the connection "diagnose problem" command to get the connection restored. Usually this works.
Today, my network is not showing on the connection choices. The modem shows the wireless light as green, but the network is not available. It doesn't show up for my phone, either.
I've reset and rebooted the modem to no avail. I just ran spyware software on the PC, but the only threats detected were the standard tracking cookies.
HELP! What else can I check?
PS: I called the ISP a couple of weeks ago. They sent a technician, but when he arrived the network was operating fine.
We have had an intermittent problem over the last couple of months. The wireless connection will drop inexplicably.
My PC connects wirelessly. The PS3 connects via Ethernet cable.
The PC will drop the signal and I have to use the connection "diagnose problem" command to get the connection restored. Usually this works.
Today, my network is not showing on the connection choices. The modem shows the wireless light as green, but the network is not available. It doesn't show up for my phone, either.
I've reset and rebooted the modem to no avail. I just ran spyware software on the PC, but the only threats detected were the standard tracking cookies.
HELP! What else can I check?
PS: I called the ISP a couple of weeks ago. They sent a technician, but when he arrived the network was operating fine.
Because I said so.