Looks like Sony isn’t the only one having an issue with a firmware update, as some Xbox 360′s are suffering disc read errors after the latested Dashboard update was implemented.
According to a statement, Microsoft Corporation (Public, NASDAQ:MSFT) has “become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs,” which causes users to receive a “disc unreadable” or “disc unsupported” error after inserting a disc into the console. The problem is caused by “a change in the disc reading algorithms in a recent software update and is not specific to older or newer versions of Xbox 360.”
Microsoft urges those suffering from the error should contact them through www.xbox.com/support/contact so the company can verify if the console has been impacted via Xbox Live. If the problem is confirmed, owners of ailing 360s will receive complimentary new units.
Microsoft is also insisting that the issue has nothing to do with the new disc format that clears of 1 GB of space for developers. According to Larry “Major Nelson” Hryb:
“The console replacement plan that is the subject of some of today’s headlines is related to a previous update, NOT the system update that has been in public beta and will be deployed shortly. The new disc format that is part of the beta has been rigorously tested across all Xbox 360 models and there are no known compatibility issues.”
Let us know if you’ve had a disc read error zonk your Xbox 360.
Jonah Falcon is a blogger for TMRzoo and GameStooge.com and covers all gaming consoles and platforms including Sony Playstation 3, Microsoft XBOX 360, Nintendo Wii, Sony PSP and computer games designed for Mac OS, Microsoft Windows and Linux operating systems. Jonah provides his readers with reviews, previews, release dates and up to date gaming industry news, trailers and rumors.